All of our technicians complete an in-depth induction course upon joining the company. This is carried out at our head office by our team of skilled and experienced technical trainers.
During their time in our Training Academy the new technician will receive their van, uniform and all equipment and will be trained on everything from the handheld smartphones we use, through to the technical aspects of the job, including plastic repair procedures, headlight alignment and vehicle damage assessments.
As part of their induction our mobile repair technicians undertaken an IMI (Institute of Motor Industry) assessment in our own IMI Accredited centre at our Rushden Head Office. All of our trainers that deliver these qualifications are registered IMI assessors and re-visit all of our workforce at regular intervals to maintain standards and ensure up to date knowledge across the business.
There are three routes available, depending on the type of technician joining the company. Mobile Cosmetic Paint Technicians complete a QAP (quality assured programme) that is approved and audited by the IMI. The qualification involves and assessment of a complete repair, that assesses the following criteria:
Customer Service
Vehicle damage assessment
Preparation
Masking
Priming
Refinishing
Polishing
Cosmetic wheel refinishing
Paint Technicians complete the ATA Cosmetic Repair course as part of their induction, with the aim to complete the ATA Senior Cosmetic Repair course further down the line with the support of an individual training and development plan. The ATA Cosmetic Repair modules include:
Vehicle Damage Assessment
MET
3 Stage Pearls
Cold Filler Repair
Primer Application & Flatting
Plastic Repair
Online Assessment
Repair and Paint Technicians will do the Senior Cosmetic Repair course upon joining Autoglass® BodyRepair, as this course takes into account more in-depth panel repairs. The ATA Cosmetic Repair Senior modules include:
Vehicle Damage Assessment
MET
3 Stage Pearls
Panel Repair
Cold Filler Repair
Primer Application & Flatting
Aluminium Repair
New Panel Preparation
Plastic Repair
Online Assessment
ATA accreditations last for 3 years and the technician will complete an AOM (Assessed Outcome Module) within the 3 years to stop it expiring and keep it valid and up-to-date.
Specialist Training With vehicle design and technology constantly evolving we are continually developing new methods to remain at the forefront of mobile repair technology. This includes specialist training to enable our team to repair accident damage on an expanding range of cars and vans, as the use of aluminium in vehicle construction increases and the number of Hybrid vehicles on UK roads continues to grow.
Our technical training team closely monitor trends in vehicle design and regularly research and test new products and equipment to allow us to complete repairs on all types of vehicle.
